Last updated on January 28, 2025
Here’s a list of the most Frequently Asked Questions (FAQ) regarding Rublon Pricing.
Rublon Pricing – FAQ
How many licenses do I need?
When you start a Rublon subscription, you decide how many user accounts you would like to protect with Rublon. Rublon only counts licenses per user. Each user can log in to an unlimited number of servers and applications.
Example 1:
You have 10 servers. One user connects to these 10 servers. You only need one license.
Example 2:
You have 40 users. These users access 100 VMs via RDP. Rublon protects all 100 VMs with MFA. You need to purchase 40 licenses.
Example 3:
You have a user called Bob who regularly logs in to RD Gateway, RDP, Linux SSH, MikroTik, and WordPress. All these services are protected with Rublon MFA. Bob takes up only one license.
Can I purchase fewer than 15 licenses?
It is not possible to purchase fewer than 15 licenses. If you have fewer than 15 users, you can still purchase a Rublon subscription, but since our minimum license count is 15, you must purchase 15 user licenses in such a case.
Can I buy a custom number of licenses, for example 42?
You cannot buy an exact number of licenses that is not listed in the Number of Users dropdown in the Billing → Overview tab of the Rublon Admin Console. The dropdown has different options with small increments in the number of licenses. For example, if you need 42 licenses, you can select Up to 50 from the dropdown.
Are licenses tied to specific users?
No. A license is not tied to a specific user. A license is consumed when a user logs in at least once to any integrated application within the billing period. A user who exists in the Users tab but has not logged in during the billing period does not consume a license. Deleting a user will not restore the license and re-enrollment of the same username will consume another license.
Do administrators in the Rublon Admin Console consume licenses?
No, administrator accounts listed in the Administrators tab that access the Rublon Admin Console do not consume a license. Only active users listed in the Users tab consume licenses.
Do user aliases in the Rublon Admin Console consume licenses?
No, user aliases do not consume licenses. You can add up to 9 aliases per user account. To learn more about managing user aliases, refer to How to add, edit, and delete user aliases.
How much for a text message in my country?
Rublon allows users without Internet connectivity or smartphones to verify their identity using SMS Passcode.
Administrators can purchase Phone Credits in the Rublon Admin Console. The minimum quantity of Phone Credits you can purchase at one time is 1,000.
1,000 Phone Credits cost $10.00.
3,000 Phone Credits cost $30.00.
10,000 Phone Credits cost $100.00.
… and so on.
Every time an SMS Passcode is sent to authenticate a user who signs in to an application integrated with their organization, an established Phone Credit Charge is subtracted from the total amount of Phone Credits of the organization.
Phone Credits Charge is substracted only for log-ins to applications integrated with the organization. SMS Passcodes sent to sign in to the Rublon Admin Console are free.
The Phone Credit Charge varies depending on the country.
Refer to our Rate Card for Phone Credit Charge per country.
Can I pay in a different currency?
You can pay in EUR if your country is one of the following:
• Albania
• Austria
• Belgium
• Bosnia and Herzegovina
• Bulgaria
• Croatia
• Cyprus
• Czechia
• Denmark
• Estonia
• Finland
• France
• Germany
• Greece
• Hungary
• Ireland
• Italy
• Latvia
• Liechtenstein
• Lithuania
• Luxembourg
• Malta
• Moldova
• Monaco
• Montenegro
• Netherlands
• North Macedonia
• Norway
• Portugal
• Romania
• Serbia
• Slovakia
• Slovenia
• Spain
• Sweden
• Switzerland
• Turkey
You can pay in GBP if your country is one of the following:
• Falkland Islands
• Gibraltar
• Guernsey
• Jersey
• United Kingdom
You can pay in PLN if your country is Poland.
If your country is not on these lists, you will have to pay in USD. The payment currency is determined by your billing address and cannot be changed.
One Rublon Business license costs:
• 2 USD
• 2 EUR
• 2 GBP
• 9 PLN
One Phone Credit costs:
• 0.01 USD
• 0.01 EUR
• 0.01 GBP
• 0.05 PLN
For more information, see these articles:
• How is the payment currency determined for Rublon subscriptions?
• Can I change the payment currency for my Rublon subscription?
I have another question
If you could not find the answer to your question in this FAQ, please contact Rublon Support.
