User Experience

Seamless Integration

Smoothly integrate Rublon with hundreds of VPNs, servers, workstations and applications. Rublon requires no complex retrofitting or hours spent on complicated technical integrations. Instead, every integration is a simple and effortless process. Once integrated with Rublon, your application, server or VPN will be enhanced with powerful Multi-Factor Authentication and your users will hardly even feel a difference.

Quick to Deploy

Rublon is a cloud-based service that offers a quick start and effortless setup. You will have your multi-factor authentication up and running in no time. Integrate your first application using one of our ready-to-go plugins in less than one hour. All you need to do is install the app, provide your credentials and you are good to go. No long, toilsome deployment required! If time is of the essence, Rublon is a great choice.

Detailed Documentation

Notwithstanding Rublon’s good and intuitive design, sometimes a problem or question arises, which requires a much more detailed solution than a couple of steps on the Rublon Prompt. That’s why Rublon provides extensive documentation that clearly and thoroughly describes the ins and outs behind the usage of Rublon’s many features and applications.

For administrators, our documentation thoroughly describes how to integrate almost every application, server and VPN with Rublon. We make every effort to deliver top documentation to make integrations much faster and administrator’s lives much easier. Moreover, Rublon’s documentation also consists of the many FAQs and Knowledge Base to ensure that ready-made solutions to most common problems are just one click away.

For users, Rublon comes with the comprehensive Rublon User Guide, which allows end-users to learn more about Rublon and briefly but clearly describes Rublon’s capabilities. Users will never feel lost or confused, and you will not have to spend time on explaining. Sending your users a link to the Rublon User Guide will suffice.

Intuitive GUI

Rublon has been developed with users in mind. We value user experience and that’s why all our products boast coherent Graphic User Interfaces. You do not have to learn new, complicated concepts to effectively enable multi-factor authentication in your organization. Users do not have to waste time navigating confusing menus or fighting with dozens of dialogs. Everything is kept clear and simple. Case in point: the Rublon Prompt. When your users log in to an application, they most often provide their credentials in the first step. The second step, introduced by Rublon, involves the Rublon Prompt, which is a prompt that allows users to select the method of authentication they would like to use to authenticate to the application. Rublon Prompt isn’t just its sleek look but also small tips and instructions so that your users always know what to do. When the Rublon Prompt appears for the first time and Rublon detects the user hasn’t installed Rublon Authenticator, Rublon Prompt displays a list of steps that have to be completed to get the app to work. Thanks to this, the user’s authentication process isn’t interrupted and the user does not have to look for help, which saves time and prevents distraction.

No User Training Required

User training is hard, time-consuming and full of challenges. Rublon makes user training a thing of the past thanks to intuitive and user-friendly GUI. Take the Rublon Authenticator, for example. Your users will install the app on their phones and then add their accounts to the app. That’s it. From now on, they can authenticate using Rublon Authenticator and benefit from a broad range of authentication methods, including but not limited to Mobile Push, Mobile Passcode (TOTP) and QR Code. Saving time means saving money. You do not have to waste time and money on user training, while your users do not have to undergo arduous lectures. A win-win situation! 

Control In Your Hands

One of the worst things that can happen is a static security system. Thankfully, Rublon is anything but, which results in a cleaner, more understandable and easily modifiable set of controls, most of them accumulated in the indispensable Rublon Admin Console. Administrators of your organization can supervise users, applications and Remembered Devices to keep an eye on every suspicious event and behavior. In case something unexpected happens, they can react quickly and firmly thanks to the intuitive design of Rublon Admin Console and principles of Adaptive Authentication.

Support Just For You

User experience is not just using the product but also communicating with support, asking questions and getting comprehensible answers from learned experts in the support team. All our customers, including Trial users, are encouraged to message the dedicated support team in case of any questions or problems.

If you need support, just contact our customer support team. We are committed to helping each customer in solving problems and coming up with optimal solutions for each individual use case.

Protect Yourself and Others

Let your employees, contractors and partners securely access your applications and networks remotely. Rublon supports multiple standards-based authentication methods that use software tokens like Email Magic Links and the Rublon Authenticator mobile app for Mobile Push and QR Code, as well as hardware tokens like FIDO2 security keys.