Customer Support

Last updated on March 13, 2025

Rublon’s long-term success is the direct result of the success of our customers. That’s why we put our customers at the heart of everything we do. We speak English, German and Polish.

• You can look up the system status to check if Rublon servers are on and working.
• If you have a question about our product, please check the following sources before contacting Support:
  • Knowledge Base
  • Frequently Asked Questions (FAQ)
• Our Support Hours are from 08:00 to 17:00 CET. We also provide support outside of these hours, but response times might be longer.
• If you need support, please send an email to our customer support team at support@rublon.com.